Walmart is introducing new leadership roles at its Supercenter location, increasing responsibilities and wages for these associates.
In a corporate blog post, the Bentonville retailer announced its place to shift to a “team-based operating model” similar to models that have been adopted at Sam’s Clubs and Neighborhood Markets. Through this model, Walmart will be increasing leadership roles and training for select associates.
Walmart is introducing three new roles: the store lead, coach and team lead. Store leads will replace the co-manager position, and these associates will be store managers in training. They will be responsible for an entire Walmart Supercenter when the regular store manager is out. Coaches will replace the assistant manager position, and these associates will oversee financials, merchandising, staffing and talent for a given area. Team leads, which replace the department managers, will be responsible for a team of associates, setting priorities and goals for them and delegating tasks.
“Across the store, we’re creating small teams of associates who will be cross-trained and given ownership of the work and their area for everything from in-stock to visual standards. This means they’ll gain more skills and be able to support associates who want to take time off or just need extra help during a busy shift,” Walmart U.S. chief operating officer Dacona Smith said in a blog post. “For example, associates who prepare fresh food will be trained to maintain pricing and standards in their area – giving them broader skill sets that allow them to help customers and grow their own careers.”
Wages for these associates will increase at both the salaried and the hourly levels. Hourly team lead roles will begin at a rate of $18-21 per hour and will increase to up to $30 per hour.
Salaried digital, asset protection and auto care center assistant manager associates will also see their pay increased. Deli and bakery area associates will have their hourly wages increased from $11 to $15 per hour or higher, and auto care center associates will have their wages increased by $1 an hour or more.
“Through this new, tiered structure for team leads, we’re creating room for pay and career growth while investing in areas like pickup and delivery as customers increasingly turn to those options. Those parts of the business will only continue to grow,” Smith said.
According to Smith, the wage increases are designed as investments in the “higher-skilled jobs of the future.” In total, Walmart expects to increase wages for roughly 165,000 hourly associates in the United States.
These wage increase are slated to go into effective in October, taking the place of an annual increase typically awarded in February or April, as well as a regular quarterly bonus. Employees will be able to receive quarterly bonuses for Q3 and Q4 for this year.