Three Arkansas hospitals have been named to the Becker’s Hospital Review annual list of best hospitals for patient experience in the South.
Arkansas Heart Hospital’s flagship facility in Little Rock, Arkansas Surgical Hospital in North Little Rock and the Fayetteville VA Medical Center, part of the Veterans Health Care System of the Ozarks, represent the state on the list. Fifty-four hospitals were named to the list.
“We are honored to receive this distinction and to be included among some of the region’s leading hospital systems,” said Dr. Bruce Murphy, CEO of Arkansas Heart Hospital, in a statement. “To receive this endorsement is a testament to the work of every member of our team – from physicians and nurses to our environmental services department and more. We are all committed to providing the highest level of care and service to our patients, their families and visitors.”
Becker’s compiled the list based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores from the Centers for Medicare and Medicaid Services (CMS). HCAHPS is a national, standardized survey of hospital patients’ experiences during a recent inpatient hospital stay. All of the hospitals included received a five-star patient rating. The figures represent data released on Jan. 26, based on data from July 1, 2020, to March 31, 2021.
