Owner Kim Clatworthy brought a hospitality background to her new business when she purchased Elder Independence Home Care in 2014.
Raised in Hot Springs, where her family owned and operated a lake resort, she uses the same “never met a stranger” approach to providing quality, non-medical home care service throughout Central Arkansas.
“From doctors to health resource programs, our familiarity with the community allows us to better serve our clients with transportation, companionship, conversation and many other solutions,” Clatworthy said. “We know that helping a loved one remain in their home can ensure they maintain that much-needed independence and comfort. We collaborate with clients and families to come up with solutions that make sense for their unique situation.”
Clatworthy noted that it’s important to not only look at the “right now” but also look at the bigger picture so plans can be put in place for the possible issues that may arise in the future.
“Giving them that peace of mind is so rewarding,” she said.
Joining her on the EIHC leadership team are Feather Parrish, operations coordinator; Michelle Whitfield, team development coordinator; Tonda Gresham, R.N., director of care; Ginni Bracy, office coordinator; and Inde, office mascot.
EIHC’s services include personal care, companionship, light housekeeping, meal preparation and medication services such as medication reminders and prescription pickup.
Clatworthy and her team were ready when COVID hit and continue to stay a step ahead of the lingering pandemic.
“We have taken proactive steps to provide specific COVID training on topics such as hand hygiene and the use of personal protective equipment such as facemasks, gloves, gowns and eye protection,” she said. “In addition to these protocols, our clients and care providers are being carefully documented and tracked by our full-time registered nurse. Through our mobile technology, our professional care provider staff are being asked specific health screening questions prior to clocking in for each shift to assure they are ‘fit for work.’
“At the end of each shift, caregivers are asked to respond to similar health screening questions about their particular client. Based on how these questions are answered, appropriate immediate action is taken to ensure the ongoing safety of our care providers and clients.”
Clatworthy is glad she chose to chase her dream through EIHC. She advises anyone doing the same to find someone who is successful and ask him or her to be a mentor. Meanwhile, she and her team plan to continue providing quality home care where it’s needed most.
“Our highest priority at Elder Independence Home Care is the health and safety of our clients and care providers as we work to keep our most vulnerable population safe and allow them to age in place where ever they call home,” she said.
501.847.6102 • elderindependence.com