Best Park, LLC
Since 2004, Best Park has been striving to make the parking experience in Little Rock “as easy as possible.” CEO Jeff Duncan understands that this is no mean feat: he started off as a valet parking attendant in 1970 and has been in the industry ever since. Quality parking services can have a huge impact on businesses of all sizes and kinds, and over the last 18 years, Best Park has established itself as the parking company of choice in the city. With 80 years of collective parking experience between Duncan and co-owner David Bogard, the team at Best Park prides itself on being prepared to handle whatever comes their way.
All of that expertise has proven especially vital over the past few years. Pandemic-induced layoffs, fee and rent adjustments and economic uncertainty put a strain on Best Park and its clients. For Duncan, surviving has been “a tremendous achievement,” and it all came down to being transparent when working with customers. That commitment to honesty is what drives Best Park, and for good reason. Long-term success is more important to the company than short-term gain, and looking at the big picture allows the company to keep a level head through any obstacle. “Shady business practices will get you out of the blocks in a hurry, but it won’t allow you to finish the race,” Duncan warned. That advice has served him through years of mergers, acquisitions, and different cities — and it is essential to how Best Park operates.
Focusing solely on Little Rock has also given Best Park an edge over competitors who might be spread too thin in several markets. The “winning combination,” according to Duncan, is not about answering to a far-off board of directors, but instead comes down to keeping clients, customers, and employees happy, right here at home. This is not always easy in a quickly evolving downtown market, but Best Park is taking advantage of opportunities for growth by increasing hotel valet services and expanding its medical facility services.
Duncan stressed another fundamental practice that has kept Best Park at the forefront of the parking management industry all these years: “Trying to get better every day at your craft should be the driving force behind anyone’s business.” For Best Park, getting better every day applies not just to the technological front, where innovative pay and invoicing systems are used to save clients money, but also in the day-to-day interactions with clients, landlords, employees and vendors. “Try to make someone’s day, every day,” Duncan urged.
501.374.2259 • Little Rock • bestparklittlerock.com